TERMS & CONDITIONS

THE WEBSITE

By using this website you agree to the terms and conditions as listed below. Furthermore you acknowledge that the terms and conditions are updated from time to time and that it is your responsibility to check for updates. Your continued use of this Website after amendments are made means you accept the Terms and Conditions as updated.

 

SITE CONTENT AND COPYRIGHT

The content of this website is owned by Milo Miles Entertainment or third parties. No content from this website may be copied, used or reproduced without our written consent.

 

COMPUTER SAFETY

We make every effort to ensure that this website is free from viruses or anything that could damage your computer. It is however your responsibility to ensure you have taken precautions to protect your computer from damage.

 

ACCURACY

All information provided on this website is accurate at point of publishing and we make every effort to ensure information accuracy at all times. We however, accept no liability if you or any person or organisation relies on or uses the information.

 

LINKED SITES AND PROVIDERS

When you access any other website through milomiles.com (including Provider websites) you understand that it is independent from Milo Miles Entertainment and that we have no control over that website, or the services offered through it.

 

MILOTEQUE AND PRIVATE CLASSES
Health and Safety

Classes provided by Milo Miles are of a physical nature. Milo Miles/Milo Miles Entertainment accepts no liability for any physical injury, loss or damage to persons. This also applies to loss of property occurring at any premises whether occasioned by negligence or otherwise.

If you have an injury, physical disability or health condition, it is your responsibility to receive clearance from your physician/GP/therapist prior to joining a class or making a booking.

Clients and parents/guardians release and absolve Milo Miles and Milo Miles Entertainment from all liability against any claim for loss, damage, accident, injury or in the unlikely event of death suffered by any student, invitee or guest acquired out of the use of our services or attributed to any act or omission whether amounting to negligence or not of any teacher/s, clients or any other person. Clients will be subject to the terms and conditions at the venue of delivery.

Payments and Fees

Private classes require a full payment in advance as confirmation of booking.

Classes may be rescheduled up to 48 hours before the set class time. Deposits (50% of original payment) are non-refundable and will need to be repaid for the rescheduled lesson. All other moneys paid may be transferred to the new rescheduled date. Late cancellations are non-refundable.

Advance purchases of private classes and gift vouchers must be redeemed within 6 months from the date of purchase. Purchases not redeemed within 6 months will be non-refundable.

Open class fees are payable on the day except for special offers and bundles where payment is required in full and in advance.

Open class bundles (5 and 10 class Saver Cards) must be redeemed within 6 months from the date of purchase. Un-redeemed cards (in part or in full) will be non-refundable.

Gift Vouchers

Vouchers are subject to payment being completed before a class booking is made. Voucher can only be exchanged for a Milo Miles or Miloteque private class and cannot be exchanged for cash. Voucher must be presented to redeem the class. Damaged, defaced or mutilated vouchers cannot be accepted. No liability will be accepted for the replacement or refund of lost, stolen or destroyed vouchers.

Coupons and Special Offers

Coupons and special offer cards (e.g. half prices offers) are limited to three per person within each offer.

Students under 18 years of age

The parent/guardian of students who are under 18 years of age will need to provide verbal and written consent and is to be copied in on all communication between Milo Miles and the student. Once any agreement has been made between the student and Milo Miles final approval will be required from the parent/guardian both verbally and in writing before any work commences. (Milo Miles is qualified to teach students of all ages and has CRB clearance.)

 

EVENTS

Bookings are non- transferable between dates or ticket type and non-refundable.

Online ticket sales will close at 4pm on the day of the performance.

For group bookings we recommend you contact us directly through the event page.

Tickets purchased by customers outside the UK will be available for collection from the event venue on the date of performance.

Promotional codes may not be used in conjunction with other offers. We reserve the right to cancel any promotional code or offer at any time without written notice. Cancellation of an offer will not affect tickets purchased with an offer prior to the cancellation.

You will require your ticket to gain access to the event. Should you lose your ticket or opt out of receiving a paper ticket, you will need to provide your email address and checkout reference number which you will receive in your confirmation email following your purchase.

We reserve the right to make alterations to the advertised arrangements or featured artists.

If tickets purchased are re-sold or transferred for profit or commercial gain by anyone other than the event organiser and licensed partners, the holder may be refused entry.

We reserve the right to conduct security searches prior to entry and refuse admission. We reserve the right to refuse admission to, or eject anyone who, refuses to be searched, is in possession of alcohol or illegal substances or, in our reasonable opinion, admission to the venue might put at risk their safety or that of other, or affect the enjoyment of the event for other visitors or the running of the event (for example if the holder appears to be under the influence of alcohol or drugs or is acting aggressively or anti-socially). No refunds will be offered to ticket holders in these circumstances.

 

PLEASE NOTE: We reserve the right to amend these Terms and Conditions from time to time without notice and at our discretion. It is your responsibility to review this page periodically for updates, which shall come into effect when posted.

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